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Privacy Policy

Data Controller 

The information you have provided will be processed by Falkirk Council, Municipal Buildings, West Bridge Street, Falkirk, FK1 5RS.  You can contact the Council on 01324 506070 or


Data Protection Officer 

You can contact the Council’s Data Protection Officer using the contact details for the Council as set out above or by email at


How we will use your information

We will use your information as part of the management, design, construction and liaison process for the project.  The Council is collecting and using this information to fulfil its duty to give interested parties the opportunity to be fully involved with the project.

The information you have provided will be retained for 10 years following the completion of the project as per the Flood Risk Management (Scotland) Act 2009.


Who we may share your information with

Your information will be accessed by Council staff who need to use it in order to complete the project. Your information may be shared with the consultants and contractors working on the project and they will delete it/return it to Falkirk Council following the expiry of their involvement with the project.

Your information may also be shared and analysed internally in order to provide management information, inform service delivery reform and similar purposes to meet our duty to achieve best value and continuous service improvement.  

In general the Council does not transfer personal data outside either the UK or the European Economic Area (EEA) and on the rare occasions when it does so the Council will inform you.  The Council will only transfer data outside the UK and the EEA when it is satisfied that the party which will handle the data and the country it is processing it in will provide adequate safeguards for personal privacy.  



The Council does not use profiling or automated decision-making processes.  Some processes are semi-automated (such as anti-fraud data matching) but a human decision maker will always be involved before any decision is reached in relation to you


Third Party Information

If you have provided anyone else's details to us, please make sure that you have told them that you have given their information to Falkirk Council.  We will only use this information as part of the assessment of your need for services and to contact them in connection with delivery of any such services. If they want any more information on how we will use their information they can visit our web site at or by email 



Like many other website operators we use ‘cookies’ on our website to improve the customer experience, as well as learn more about how you interact with the site. 

Cookies are small data files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use and navigation of the website and to compile statistical reports on website activity. 

For further information visit or 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.


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Your rights 

For information on the rights you have over your personal data, please visit our website or if you would like a hard copy of this information, please contact us using the contact details provided above.


How to raise a complaint

If you have concerns with the way the Council has processed your personal data please contact the Council’s Data Protection Officer. If, after raising your concerns with the Data Protection Officer you remain dissatisfied you have the right to complain to the Information Commissioner’s Office (45 Melville Street, Edinburgh, EH3 7HL, Tel: 0131 244 9001, Email:

You can find out more information on data protection on the ICO website:

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